At Creativector.com, we provide instant access to high-quality digital design files (including PSD, CDR, and vector formats). Since all our products are digital downloads, they cannot be returned once delivered. However, we do offer refunds in certain genuine cases as outlined below.
🔹 No Returns on Digital Products
- All our items are digital files. Once downloaded, they cannot be returned, exchanged, or resold.
- Please review product descriptions and previews carefully before purchase.
🔹 Eligibility for Refunds
We provide refunds only under the following conditions:
- Duplicate Purchase – If you accidentally purchased the same file more than once.
- Wrong File Delivered – If you received a file different from what was advertised.
- Corrupt/Non-Working File – If the file is corrupted, damaged, or cannot be opened, and our support team is unable to fix the issue.
- Technical Issues in Download – If you are unable to download the file due to a technical fault on our server.
🔹 Time Frame
- Refund requests must be submitted within 7 days of purchase.
- Refunds will be processed to your original payment method within 5–7 business days once approved.
🔹 How to Request a Refund
To request a refund, please email us at:
📩 creativector2025@gmail.com
Include:
- Order ID / Transaction ID
- Product name
- Reason for refund request
- Screenshot (if applicable)
🔹 Contact Us
If you have any questions regarding our Refund & Returns Policy, feel free to reach us at:
Website: https://creativector.com
Email: creativector2025@gmail.com